Hikvision advise that certain settings need to be checked and set for Push Notificiations to work, particularly when using an iPhone. But the same can be checked with Android.
- This predominantly applies to iPhones, Hik-intercoms and Hik-connect.
- See steps below for time setting, via iVMS4200 just below.
- See video for iPhone notification settings, as attached further down in this article.


- iPhone notification settings MP4 video: click below attachment to download