| SYMPTOM | POSSIBLE CAUSE | REMEDY |
| Zone light on or long beeps when Arming | One or more Zone Detection Devices (e.g., PIR, Reed Switch) maybe Unsealed | Close door or window, find the cause of movement |
| 10 beeps from keypad MAINS light flashing BATTERY light flashing |
The mains power may be off, ...or the panels backup battery may be low, ...or a Radio Device battery may be low. |
Make sure the plug pack is plugged in and the power point is turned on. Call your installer. |
| 1 long beep from keypad | Invalid keypad entry | Press E button and try again |
| 2 second siren at the end of Exit Delay time | A zone was Unsealed at the end of Exit Delay time | Disarm the panel and check all zones |
| Strobe light is flashing | There has been an alarm | Reset the alarm by Disarming the panel and check the Alarm Memory |
| Siren sounds while the panel is Disarmed | A 24 hour zone has been triggered. E.g, Siren Tamper, Box Tamper, Panic Button |
Reset the alarm by Disarming the panel and call your installer. |
| EXCLUDE light is flashing | A zone/s has been Excluded | |
| TAMPER light flashing | The 24 hour Tamper input has triggered | Call your installer. |
| ALARM MEMORY light is flashing | There are alarms in memory | To clear the ALARM MEMORY light, view the Alarm memory otherwise, the light will clear next time you Arm the panel. |
| Cannot enter Program Mode | The panel is Armed. Only the Master Code can enter Program Mode. |
Disarm the panel before attempting to enter Program Mode. Try again using the Master Code. |